Related Articles
How do I make a loan repayment?
We have made repaying your loan at Carbon as easy as possible. On your due date, your payment will conveniently be deducted from your Carbon Account or the account linked to the debit/ATM card provided during your loan application. To make a payment: ...
Can I make an early repayment? If I make an early repayment, will I pay less?
Early repayments are accepted and you can apply for a new loan immediately after your previous loan is paid off. However, please note that early repayment does not imply that the terms of your loan obligation will change. Your repayment terms are ...
Loan Top-up
A loan top-up is accessing additional funds on a multiple installment facility after paying a certain number of installments on time for an extended period at the same rate. How do I get a top-up ? You need to have a current loan within a 3- 9 months ...
Loan Declined due to late repayment history
Unfortunately, you are not currently eligible for a loan due to the unsatisfactory repayment record on your previous loan. We recommend you keep using your app consistently to perform other transactions (e.g. airtime recharge, bill payments, savings, ...
Why am I required to set up my debit card for repayment?
By default, your Carbon account will be debited on your due date. However, in a situation where your account is not funded, an attempt to debit your bank account is made. That is why you are required to set up your debit card before the loan will be ...