Troubleshooting Payment Errors: Remote Server or Network Connection Issue

Either remote server cannot be reached or network connection was reset/broken

Description of problem
The bank’s system is experiencing a downtime as at the time of transaction.

Solution(s) 

  • Please retry the transaction at a later time or escalate to our support team if the error persists.

  • You may also try using another bank’s card instead (if you have one) to complete the transaction.


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