How can I disable recurring debit?

How can I disable recurring debit?

On Carbon Android
To disable a recurring bill payment, please follow the steps below in the app;
 1. Click on the menu icon at the top left of your home page.
 2. Select the transaction menu option (Bill payment/recharge airtime)
 3. Then click on the 'Saved' tab, your recurring transactions will be shown.
 4. Select the transaction and stop the recurring payment.

To disable a recurring funds transfer, please follow the steps below in the app;
 1. Click on the menu icon at the top left of your home page.
 2. Select the transaction menu option (send money)
 3. Select 'To bank account"
 4. Then click on the 'Saved' tab, your recurring transactions will be shown.
 5. Select the transaction and stop the recurring payment.

On Carbon IOS
1. Launch the app
2. Click on payments
3. Click on history
4. Click on recurring
5. Swipe left and delete it

    • Related Articles

    • Are Carbon cards debit or credit cards?

      The Carbon Physical cards are debit cards.
    • Can I perform International transactions with my Carbon Debit Card?

      No, you can not. The debit cards can only be used currently on local ATM and POS terminals. Activation on Online payments will be communicated soon
    • How can I remove my saved debit card?

      The steps to remove a saved card on the app;  1. Log in to the Carbon application.  2. Select "Account" on the home page  3. Select cards and banks  4. Click on the debit/ATM card you want to remove and then   5. Select the option to "delete card". ...
    • How can I add a new debit card?

      With No Approved Loan  Login to the Carbon application Click on 'Account' on the home page  Select Cards and Banks  On the debit card tab, click “Add a new debit/ATM card click on the plus sign(+) at the bottom right corner of the page Choose a card ...
    • How can I enable my debit card for online transactions?

      Contact the card services unit of your bank to have your ATM card enabled for online transactions. Alternatively visit https://getcarbon.co/cardsetup or contact your bank for detailed instructions. PLEASE NOTE: Carbon will never ask you for your ...