Default on Loan Repayment

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• How do I make a loan repayment?

  We have made repaying your loan at Carbon as easy as possible. On your due date, your payment will conveniently be deducted from your Carbon Account or the account linked to the debit/ATM card provided during your loan application. To make a payment: ...

• Why am I required to set up my debit card for repayment?

  By default, your Carbon account will be debited on your due date. However, in a situation where your account is not funded, an attempt to debit your bank account is made. That is why you are required to set up your debit card before the loan will be ...

• Loan Top-up

  A loan top-up is accessing additional funds on a multiple installment facility after paying a certain number of installments on time for an extended period at the same rate. How do I get a top-up ? You need to have a current loan within a 3- 9 months ...

• How do I apply for a loan?

  After downloading the app, sign in to identify yourself by providing your personal and financial information on your profile to get your Carbon account upgraded to KYC level 2, which is the minimum level required to access a Carbon loan. Once done, ...

• Can I make an early repayment? If I make an early repayment, will I pay less?

  Early repayments are accepted and you can apply for a new loan immediately after your previous loan is paid off. However, please note that early repayment does not imply that the terms of your loan obligation will change. Your repayment terms are ...