Description of problem
This error indicates that the transaction was declined by the bank.

  • Please retry the transaction at a later time or escalate the issue to your bank if the error persists.

  • You may also try using another bank’s card instead (if you have one) to complete the transaction.

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    • Why has my card setup declined?

      Card set up can be declined for several reasons including Insufficient funds Card not enabled for web transactions Inputting incorrect information, and or Using a card already registered to another Carbon customer. PLEASE NOTE: Carbon will never ask ...