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Why has my card request declined?
Your card request may be declined because of one of the following reasons: Insufficient funds in your Carbon account. Card not enabled for web transactions. Inputting incorrect information. The delivery address is not in one of our eligible states.
Loan declined due to approval score
You do not meet our approval requirement to access a loan at this time. Please work on improving your credit score before reapplying for a loan by using your app consistently to perform other transactions (e.g. airtime recharge, bill payments, ...
Loan Declined due to late repayment history
Unfortunately, you are not currently eligible for a loan due to the unsatisfactory repayment record on your previous loan.We recommend you keep using your app consistently to perform other transactions (e.g. airtime recharge, bill payments, savings, ...