Data Privacy & Security

Data Privacy & Security

Your trust is paramount at Carbon MFB, and we are committed to ensuring that your data is protected with the highest standards of security and privacy.

How do you safeguard my data?
We use advanced encryption and robust security protocols to protect your personal and financial information at all times.

What measures are in place for data privacy?
Our systems feature strict access controls, continuous monitoring, and regular security audits to ensure that your data remains private and secure.

Who can access my information?
Only authorized personnel within Carbon with a legitimate business need can access your data, and we enforce strict confidentiality policies to protect it.

How do you respond to potential security breaches?
In the unlikely event of a security breach, our comprehensive incident response plan is activated immediately to minimize any impact, with transparent communication to our customers.

How do you comply with data protection regulations?
We adhere to all relevant data protection laws and industry standards, continuously updating our practices to meet evolving regulatory requirements.

    • Related Articles

    • Personal Information Security? (Are my details safe with you?)

      We encrypt all of your personal data, including your identity and private account information, at the highest level possible. We never sell your information, we never share your information with unauthorized parties. We never use your BVN to access ...

    • You can secure your account using biometrics

      To add an extra layer of security to your account, you can enable biometrics (Face ID or fingerprint) on your Carbon app. This allows you to quickly sign in and authorize transactions using your device's built-in scanner. Follow these simple steps to ...

    • What if my loan isn’t approved? Do I get a refund?

      If your loan is not approved, the application fee is not refundable as stated on the app. The fee covers the work involved in reviewing every application—such as fraud checks, credit verification, and data security measures. Once we run the numbers, ...

    • Loan Application Fee

      To ensure a fast, fair, and secure loan process tailored for sharp minds who move differently, a non-refundable application fee of N500 applies only to first-time borrowers. This fee covers part of the cost of important checks—such as fraud ...

    • Carbon Business Banking

      Unlock A World Of Financial Possibilities. Enjoy seamless banking, powerful tools, and personalized services. Get Started here: https://corporate.getcarbon.co/signup Login: https://corporate.getcarbon.co/login Website: http://getcarbon.co/business ...