Credit Bureau Address and Credit Report Update
When do we update your credit report?
Our updates to the credit bureaus are sent out every Thursday of every week
Which of the credit bureaus do we report to?
We are obligated to submit all credit records/reports of all loan accounts (paid, active or late) with at least 2 of the credit bureaus in the country and they are
- First Central Credit Bureau
- Credit Reference Company Credit bureau
Credit Bureau Address
First Central Credit Bureau (FCB)
Address:14 Sumbo Jibowu, S.W Ikoyi Lagos State
Credit Reference Company Credit bureau (CRC)
Address: 2nd Floor, 26 McCarthy Street,Onikan, Lagos, Nigeria.
Starter credit Loan
Starter Credit is a 7-day, N2000 loan that gives users 100% cashback on their interest if the loan is repaid on time. Starter Credit loans do not count towards loan progression. In other words, while you receive a cashback in the wallet, it will not ...
How can I change my residential address?
Provide a recent utility bill not older than 3 months, to confirm your change of address via the in- app support (help center) Acceptable bills include; Tenancy Agreement Communication bill Tax Bills Sub-Contractors Certificates Tax Receipts ...
Can I update my banking/personal information online?
If you need to update or change your certain personal details, please raise an in app support request to us on the specific profile update required, a customer success representative will respond to you with the details of what is required for the ...
Are Carbon cards debit or credit cards?
The Carbon Physical cards are debit cards.
How do I verify my email address?
To verify your email, kindly click on the verify your email option on the app, you will receive a verification link in your mailbox, click on "VERIFY ME" or copy and paste the link on the mail to your web browser to have your email verified.