Credit Bureau Address and Credit Report Update
When do we update your credit report? Our monthly updates to the credit bureaus are sent out every Thursday of every week Which of the credit bureaus do we report to? We are obligated to submit all credit records/reports of all loan accounts (paid, ...
How can I access an SME Loan?
Carbon provides flexible finance for SME. Register at https://smefinance.getcarbon.co/ and start your journey to accessible finance. Criteria Applicable Sectors (for now): Retail, Agent Banking, Food Services, Health Services Time in Business: 1+ ...
Why was my loan application rejected?
There are a few reasons behind loan application rejections. The most common reason is that the applicant didn’t share all of the information required in the application or filled in invalid details. However, there can be other reasons. As a ...
I just paid back my most recent Paylater loan. How soon can I apply for another loan?
You can check the status of your loan by logging into your account. If you have successfully paid off your previous loan on time, you can re-apply for another loan within 24 hours and may qualify for higher credit at a lower rate.
What happens if I don't pay back my loan?
We want to keep you as a customer, so please make every attempt to pay us back on time. If you find yourself in a situation that makes it difficult to make your scheduled repayment, please contact us immediately by writing to firstname.lastname@example.org or ...