Can I reschedule my loan repayment? What happens if I pay late? We understand that financial circumstances can change suddenly, Carbon wants to support you through difficult times. However, it is important to note that we do not reschedule repayment ...
Credit Bureau Address and Credit Report Update
When do we update your credit report? Our updates to the credit bureaus are sent out every Thursday of every week Which of the credit bureaus do we report to? We are obligated to submit all credit records/reports of all loan accounts (paid, active or ...
How can I access an SME Loan?
Carbon provides flexible finance for SME. Register at https://smefinance.getcarbon.co/ and start your journey to accessible finance. Criteria Applicable Sectors (for now): Retail, Agent Banking, Food Services, Health Services Time in Business: 1+ ...
Why was my loan application rejected?
There are a few reasons behind loan application rejections. The most common reason is that the applicant didn’t share all of the information required in the application or filled in invalid details. However, there can be other reasons. As a ...
I just paid back my most recent Carbon loan. How soon can I apply for another loan?
If you have successfully paid off your previous loan on time, you can re-apply for another loan within 24 hours if you have not already accessed 3 loans within 30 days and may qualify for higher credit at a lower rate.